Operation Senior Associate

About Hytech

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape.

With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.

Role and Responsibilities:

•Responsible for customer data review and account opening.

•Verify documents submitted by client within specific regions.

•Handle customer requests and solve issue by email/ live chat.

•Collected and reported departmental data.

•Cooperate with various departments to communicate and deal with matters.

•Process withdrawal.

•Perform any ad-hoc tasks being assigned.

Qualifications and Requirements:

•Candidate must possess at least Primary/Secondary School/SPM/O Level, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.

•At least 1-2 Year(s) of working experience in the related field is required for this position.

•Proficient in basic office skills such as Word, Excel, and PowerPoint.

•Cheerful personality, good communication, and interpersonal skills.

•Willing to work on rotating shifts (Including weekends if required).