Outbound Business Development Representative (Remote)

Location: Remote (South Africa)

Contract: Independent Contractor

Schedule: Full-Time, Monday-Friday, EST

About The Role

We are expanding our National Agent Channel and seeking a high-integrity, competitive Outbound Business Development Representative to join our team led by our National Agent Channel Lead.

This Is a High-volume, Phone-based Appointment Setting And Agent Onboarding Seat. You Will Be Making Outbound Calls To Independent Insurance Agents And Agency Owners Across The United States For Two Primary Purposes

• Setting up product demos for senior channel leaders to walk agents through the platform.
• Guiding agency owners and producers through completing their quick online appointment/registration paperwork so they can start offering the brand.
  
  

Culture, Integrity & Growth

• Integrity First: Absolute honesty and radical accountability are mandatory. We perform regular call audits and quality spot-checks; tracking your numbers accurately and being truthful in your reporting is non-negotiable.
• We Teach Skill, You Bring Will: Prior insurance experience is not required. We provide comprehensive product and sales training. What we cannot teach is drive, persistence, and competitive energy.
• Crawl, Walk, Run Approach: We set you up for long-term success with structured onboarding and support.
• Uncapped Career Growth: We do not bottleneck top talent. High performers in this role can rapidly grow into running full end-to-end sales demos, channel management, or operational leadership roles.
  
  

Key Responsibilities

• Outbound Prospecting & High-Volume Outreach
• High-Volume Dialing: Conduct daily outbound phone calls targeting independent US insurance agencies, agency owners, and producers.
• Pitch & Hook Delivery: Articulate the value of the brand's specialized jewelry insurance, delivering a compelling hook that prompts interest.
• Appointment Setting: Qualify interested agency leads and schedule live product demos directly.
• Agent Onboarding & Appointment Paperwork Assistance
• Walk agency owners and producers step-by-step through completing the online agent appointment paperwork.
• Follow up via phone and email to collect pending onboarding documents and ensure new agents are fully activated in the system.
• Call Logging, Quality & Accountability
• Accurate Reporting: Truthfully log call attempts, connect rates, conversation notes, and booked appointments in our CRM.
• Objection Handling & Feedback: Apply sales training and feedback from call reviews to refine your pitch, handle gatekeepers, and navigate objections effectively.
  
  

Qualifications & Candidate Criteria

• Communication & Bedside Manner: Fluent, highly articulate spoken English with exceptional phone presence, warmth, tone control, and rapport-building skills.
• Sales Savviness & Drive: Competitive mindset, strong bounce-back ability, and comfort managing high-volume outbound dialing.
• Uncompromising Integrity: High personal standards of honesty, transparency, and accountability. You take pride in accurate work and honest reporting.
• Coachable & Eager to Learn: Willingness to absorb insurance industry knowledge, implement feedback from spot-checks, and master sales objections.
• Location & Setup: Physical location in South Africa with full availability during US business hours (EST/CST), a quiet home office, high-speed internet, and a reliable power setup.
• Experience (Bonus, Not Required): Previous experience in outbound call centers, appointment setting, cold calling, or B2B sales is a plus—though personality, work ethic, and communication skills matter most.