Job Description

Salary: THB 30,000/month + Tuition Scholarship for one child, valued at THB 100,000-200,000 per academic year

At Carroll Prep, we believe that behind every parent's question, concern, or frustration is a deep desire to do what is best for their child.

We are looking for a thoughtful and emotionally mature professional to support families from their first enquiry through their ongoing journey with our school. This is not a standard sales or administrative role. It is a relationship-centred position for someone who can listen deeply, build trust, offer sound guidance, and help families feel genuinely connected to our community.

Who we are looking for

Someone with strong emotional maturity, sound judgement, and a calm, grounded presence.
A warm and skilled communicator who practises active listening and can build trust with parents.
Someone who understands early childhood development and the everyday realities of raising young children.
Experience as an educator, parent, or professional working closely with young children and families is highly valued.
Able to recognise concerns parents may not yet express directly, and respond thoughtfully before they grow into dissatisfaction.
Able to provide practical, respectful guidance on parenting and child development, in line with Carroll Prep's values and educational approach.
Kind and empathetic, while also confident in maintaining clear professional boundaries and school standards.
Comfortable handling difficult conversations without becoming defensive, overly accommodating, or easily pressured.
Believes that schools and families should work as one team to support each child's growth.

Key responsibilities

Welcome prospective families and introduce Carroll Prep's programmes, curriculum, and learning approach.
Guide families through the admissions process and follow up with care and professionalism.
Build and nurture a strong, connected parent community.
Listen to parent concerns, identify underlying needs, and coordinate with relevant teachers or team members to resolve issues constructively.
Help parents better understand their child's development, behaviour, and needs at different stages.
Offer initial guidance to parents that is supportive, practical, and aligned with the school's approach.
Balance parent experience with clear school standards, boundaries, and the best interests of each child.
Identify recurring concerns and parent insights to improve communication, systems, and the overall family experience at Carroll Prep.

Additional requirements

Excellent Thai communication skills and confident English communication.
Strong organisation, follow-up, and task-management skills.
Comfortable using LINE, Google Workspace, and standard office tools.
Experience in admissions, parent relations, customer service, counselling, early childhood, education, or a school setting is an advantage.
Able to work on-site at Carroll Prep, Bon Marché Market Park, Chatuchak.

If you care deeply about children and families, and want to help create a school community where parents feel both supported and confidently guided, we would love to hear from you.

Please send your CV and a short introduction to: [Confidential Information]

Please include the following in your email: