Company Overview
General Insurance Agency specializes in sales and service for personal and corporate risk management, providing expert support to clients on their insurance needs.
Job Summary
- Join us as a Part Time Admin to support daily operations with efficient task completion, client communication, and administrative assistance in a dynamic insurance environment. Working arrangement: Monday to Friday, 4 to 5 hours from 8.30am.
Responsibilities
- Complete assigned tasks efficiently and accurately within deadlines to support daily operations
- Manage administrative duties independently and resolve problems resourcefully to maintain workflow
- Communicate proactively and clearly with clients and team members via phone, email, and text to ensure timely responses
- Maintain confidentiality and handle sensitive information with discretion and loyalty
- Manage phone enquiries by liaising with clients to clarify documentation and insurance matters
- Organize client and company records through accurate filing and data entry
- Prepare marketing and sales materials to support business development initiatives
- Assist with insurance quotations, claims processing, renewals, and service requests to facilitate client service
- Create and update spreadsheet reports using Microsoft Excel for data tracking and analysis
- Handle email correspondence promptly to maintain effective communication flow
- Perform ad-hoc administrative tasks as needed to support team functions
Preferred competencies and qualifications
- Proficient in Microsoft Office, with strong digital and IT skills
- Certified in General Insurance - BCP/PGI/CGI
