Job Description
Job Purpose:
Partner Account Manager (PAM) represents Kaspersky Lab to the Channel, communicates the strategy and vision. For Kaspersky Lab Partners, PAM serves as main point of entry for any business-related questions, and advocates the partner within Kaspersky Lab.
This role is partner-facing with the core accountability of landing renewal sales through Managed Partners portfolio, develops New Business and recruits new Managed Partners.
Main responsibilities:
Partners Relationships Management
• Work with assigned portfolio of Managed partners to ensure revenue targets are met;
• Partners Joint Business planning and plan execution, maintain established Rhythm of Business (QBR, MBR, and others);
• Serve as main point of entry for any business-related questions and needs, be a trusted adviser for all levels and roles in Partner;
• Align partners strategy with region sales and development strategy;
• Perform Partners management in a compliant way, follow the channel rules of engagement, make sure Partners comply with Kaspersky Lab business policies;
• Help to connect Kaspersky Lab partner community and Kaspersky Lab Area level to drive partner satisfaction;
• Advocate the partner within Kaspersky Lab;
Partners Performance Management
• Drive New Business development and find New Managed Partners to work with;
• Maintain renewals rate target;
• Execute on Partners Enablement and Growth engines;
• Drive upsell/cross-sell opportunities in assigned Managed Partners portfolio;
• Participate in trainings and readiness sessions to be able to pitch to Managed Partners new products, product features, licensing, sales skills, partner program and other KL programs;
• Makes Managed Partners utilize every Partner program feature: Deal Registrations, Incentives, Rebates, Leads transfer, etc.;
• Review SMB and mid-market customer opportunities and use all available resources to accelerate deal closure;
• Manage Partners participation in KL marketing programs and help to land marketing activities, collaborates with Regional Marketing department;
Enterprise Partners Management
• Work with assigned Enterprise & SI Partners to ensure Enterprise revenue targets are met
• Orchestrated internal resources within Enterprise Team
• Manage and review pipeline of Enterprise partners
• Drives Account planning process
Qualification Requirements
• Minimum 7-10 years of sales experience, preferably in cybersecurity industry, including at least 5 years of experience in partner or channel management;
• Proven track record of achievement against quota;
• Reasonable level of technical proficiency;
• Inclusive and collaborative – driving teamwork and cross-team alignment;
• Strong partner relationship management;
• Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences;
• Bachelor's degree required;
• Experience in working with Security solutions is an advantage;
• SFDC knowledge preferred.
