Project Operations (Credit Fraud) (Monee)
Job Description
Job Description
- Gather, organize, and analyze data related to anti-fraud development using analytical, tracking, and data management tools
- Stay ahead of fast-evolving fraud trends and adapt detection processes quickly in a fast-paced environment
- Set up processes to handle possible fraudulent cases arising from new and existing features, promotions, workflows, and projects
- Coordinate with the fraud team, operations team, customers, and regulators on fraud-related matters, and provide insights to product teams on enhancement opportunities
- Able to pioneer and congregate project workforce
- Coordinate with internal teams and external partners to solve errors
- Proactively identify key opportunities to improve business results by utilizing applicable methodologies and tools to design and implement viable solutions aimed at resolving root causes
- 1 - 3 years of working experience (in area of consumer / digital lending, or similar retail financial products is a plus)
- Bachelor's or Master's degree in Engineering, BBA, or any related field
- Strong logical and analytical thinking
- Strong in problem-solving and leadership skills
- Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
- Flexible with time (issues that require attention can occur at unusual hours)
- Excellent interpersonal skill, communication skill, with good command of English and Thai at a professional working level
- Proficiency in SQL to analyze data, drive insights as well as data visualization is a strong plus
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