Project Operations (Fraud Management) (ShopeePay)

Job Description

• Gather, organize, and analyze data as it pertains to fraud case development through the use of
  
  

analytical, tracking, and data management tools

• Coordinate with the risk team, operations team and customer service team to further develop
  
  

fraud cases, and report to product teams abroad to come up with anti-fraud processes for

changing transactions patterns and trends

• Develop well-defined tools related to detecting suspicious points of fraud activity using raw data
  
  

and identifying potential cases through the use of in-house tools to update and query the

database

• Set up process to deal with possible issues (new and existing features, promotions, workflows,
  
  

projects)

• Deal with systemic abnormality and complexity in Operations functions
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution,
  
  

monitoring, evaluation, and closure

Requirements

• Bachelor's or Master's degree in Engineering, BBA, or any related field. Fresh graduates are
  
  

welcome to apply

• Ability to analyze big data for patterns or business trends, and take findings and communicate
  
  

them effectively

• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
• Detail-oriented and organized. Works well in a small team environment
• Excellent interpersonal, communication skills and good command of English
• Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations
  
  

is a plus