Quality Control Supervisor (Lebel and Printing Manufacturing)

Position: Quality Control Supervisor (Lebel and Printing Manufacturing)

Salary: 30,000 – 40,000THB +/- (Negotiable)

Location: Pathum Thani

A printing company specializing in industrial labels and stickers, operating with decades of experience in the field.

Key Responsibilities of the position:

• Lead and oversee the QC team, reporting directly to the Managing Director.
• Manage day‑to‑day quality control activities to ensure all products comply with customer requirements and internal standards.
• Handle quality problems and customer complaints by identifying root causes and implementing corrective and preventive measures.
• Maintain and update all documentation, reports, and records related to quality.
• Review quality data and recommend process enhancements to reduce defects and boost operational efficiency.
• Work closely with Production, Sales, and other departments to address and resolve quality issues.
• Perform internal quality audits and ensure adherence to established quality procedures.
• Train, mentor, and develop QC staff to strengthen quality awareness and technical capabilities.
• Assist with customer audits and respond to quality‑related inquiries when needed.
• Promote continuous improvement initiatives to meet quality goals and enhance customer satisfaction.
  
  

Qualifications

• 3–5 years of experience in QC/QA within a manufacturing environment.
• Background in supervising or managing a quality team.
• Solid understanding of quality management systems, QC tools, and problem‑solving methodologies.
• Hands‑on experience with customer complaint resolution, root cause analysis, and CAPA implementation.
• Knowledge of ISO standards and experience conducting internal/external audits.
• Proven ability to interpret quality data and lead continuous improvement projects.
• Strong leadership skills with the ability to manage, coach, and develop team members.
• Excellent communication and collaboration skills for working with cross‑functional teams and customers.