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1-2 Years
Not Disclosed
  • Posted 22 hours ago
  • Be among the first 10 applicants

Job Description

Job Description

  • Experience in flight ticketing and reservations.
  • Proficiency in Global Distribution Systems (GDS), including Amadeus, Sabre, and Galileo. (1-2 out of 3)
  • Manage requirements from customers to be tickets by Amadeus and Sabre System.
  • Sourcing ticket price from the requirement.
  • Sound knowledge of basic flight booking procedures and airfare calculation.
  • Assist customers via phone, email, and internal support channels by resolving inquiries, clarifying ticket policies, and addressing real-time travel-related issues.
  • Create invoice for customer payment.
  • Manage refund tickets.
  • Work 6 days a week, Monday through Saturday.

Qualifications


  • Able to use MS-Office and Email.
  • Able to do overtime working or work at night.
  • Customer-oriented mindset with a positive, service-minded attitude.
  • High attention to detail, accuracy, and thoroughness in assigned tasks.

More Info

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Key Skills

Global Distribution Systems (GDS)

MS-Office