Restaurant & Bar Operations Manager

Job Summary

We are seeking an experienced and hands-on Restaurant & Bar Operations Manager to oversee daily restaurant and bar operations, ensuring excellent service, staff leadership, and operational efficiency.

Responsibilities

• Oversee daily restaurant and bar operations to ensure smooth service delivery and operational excellence
• Lead, manage, train, and motivate restaurant and bar staff to deliver high-quality customer experiences
• Maintain high standards of service, hospitality, cleanliness, and presentation throughout the venue
• Apply strong knowledge of North Indian cuisine to explain dishes and ingredients confidently to customers
• Recommend suitable wines, spirits, cocktails, beer, and other alcoholic beverages based on customers food selections and preferences
• Provide professional food and beverage pairing recommendations, especially for North Indian cuisine
• Train service staff on menu knowledge, North Indian cuisine, and beverage pairing to enhance customer service quality
• Oversee cocktail and beverage preparation ensuring quality, consistency, and presentation standards are met
• Manage beverage inventory including purchasing, stock control, wastage reduction, and cost management
• Monitor restaurant sales, beverage sales, labour costs, and operating expenses to optimize profitability
• Schedule staff and manage manpower requirements to meet operational demands
• Handle customer feedback, complaints, and service recovery professionally to maintain customer satisfaction
• Coordinate with kitchen and service teams to ensure seamless restaurant operations
• Collaborate with suppliers and management on food and beverage purchasing decisions
• Conduct regular stock checks and maintain accurate inventory records
• Ensure compliance with Singapore food safety, liquor licensing, workplace safety, and other regulatory requirements
• Support restaurant promotions, special events, private functions, and other business activities to drive revenue
• Monitor operational performance and identify opportunities to improve service quality and efficiency
• Prepare operational reports and provide management with actionable recommendations for improvement
• Lead by example and remain hands-on during busy service periods to support the team

Required competencies and certifications

• Minimum 5 years of relevant experience in restaurant, bar, hospitality, or food and beverage operations
• Previous experience in senior F&B management roles such as Restaurant Manager, Bar Manager, or Operations Manager
• Strong knowledge and understanding of North Indian cuisine, including dishes, ingredients, spices, flavours, cooking styles, and traditional preparation methods
• Strong knowledge of wine, spirits, cocktails, beer, and other alcoholic beverages
• Good understanding of food and beverage pairing, particularly alcoholic beverages with North Indian cuisine
• Ability to confidently recommend wines and alcoholic beverages according to customers food choices and preferences
• Strong leadership and team management skills to effectively lead and develop staff
• Excellent customer service and communication skills to enhance guest satisfaction
• Proficient in inventory management, purchasing, stock control, and cost management
• Good understanding of Singapore food and beverage operating requirements and regulations
• Strong problem-solving and decision-making abilities to handle operational challenges
• Ability to work effectively in a fast-paced restaurant environment
• Willingness to be hands-on and support the team during busy service periods
• Availability to work weekends, public holidays, and evening shifts as required by business needs