Sales Account Manager

Company Description Agrius IT is a global provider of Third-Party Maintenance (TPM) services, supporting data center infrastructure such as servers, storage, and networking equipment. The company specializes in cost optimization, extending IT hardware lifecycles, and promoting sustainable IT practices for diverse enterprise environments. With multi-vendor expertise, 24/7 technical support, flexible SLAs, and a large inventory of spare parts, Agrius IT helps customers maintain End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment without reliance on OEM warranties. Its portfolio includes yearly support contracts, post-warranty maintenance, lifecycle extension, and recycling solutions, acting as a single point of contact for both hardware and software needs. Agrius IT enables IT departments to streamline infrastructure management and focus on business performance.
Role Description This is a full-time, on-site role based in Bangkok City, Thailand for a Sales Account Manager. The Sales Account Manager will manage and grow a portfolio of customer accounts by understanding their data center and IT maintenance needs and positioning Agrius IT solutions. Daily responsibilities include building and maintaining client relationships, conducting meetings and presentations, generating leads, and following up on opportunities through the sales cycle. The role involves preparing proposals and quotations, negotiating contract terms, and coordinating with technical and service delivery teams to ensure high customer satisfaction and adherence to SLAs. The Sales Account Manager will also monitor account performance, address customer issues, and provide regular reporting and forecasting to management.
Qualifications

• Strong Account Management and Customer Satisfaction skills to develop long-term client relationships and ensure service quality.
• Customer Service and Communication skills to handle inquiries, resolve issues, and present solutions clearly to stakeholders.
• Lead Generation and Communication skills to identify prospects, qualify opportunities, and drive new business growth.
• Experience in B2B sales, preferably in IT services, data center infrastructure, or technology solutions.
• Ability to work on-site in Bangkok City, Thailand and collaborate effectively with cross-functional teams.
• Proficiency in using CRM tools and basic MS Office applications for reporting and pipeline management.
• Fluency in English; proficiency in Thai or other regional languages is an advantage.
• Bachelor's degree in Business, IT, Engineering, or a related field, or equivalent practical experience.