Sales Executive (Marine, Port & Heavy Equipment)

About the Role

We are looking for a motivated and customer-focused Sales Executive to join our team. In this role, you will drive business growth by developing strong client relationships, identifying new opportunities, and delivering excellent customer service throughout the sales and aftersales journey.

The ideal candidate combines strong sales and relationship-building skills with a solid understanding of mechanical systems used in the marine, port, and heavy equipment industries. If you enjoy meeting customers, solving technical challenges, and working in a dynamic environment, we would love to hear from you.

Key Responsibilities

• Identify, develop, and pursue new business opportunities within the marine, port, shipyard and heavy equipment sectors.

• Promote the company's products and services through customer visits, presentations, and business meetings.

• Prepare quotations, negotiate commercial terms, and successfully close sales opportunities.

• Build and maintain long-term relationships with customers, business partners, and key stakeholders.

• Collaborate closely with internal departments to ensure smooth project execution and an excellent customer experience.

• Provide responsive and professional aftersales support by addressing customer inquiries and resolving issues promptly.

• Conduct regular customer visits to understand operational needs, gather feedback, and strengthen client relationships.

• Deliver product demonstrations and training sessions to customers when required.

• Apply fundamental engineering knowledge to support basic onsite troubleshooting and technical discussions.

• Respond to technical inquiries related to port equipment, mechanical systems, and service solutions.

• Coordinate with engineering and service teams to ensure timely and effective resolution of customer concerns.

• Maintain accurate sales records, customer information, and documentation to support efficient business operations.

• Travel locally and internationally as required to support customers and business development activities.

Requirements

• Bachelor's degree in Engineering, Business, or a related discipline.

• At least 2 years of experience in B2B sales, customer service, or a technical role within the marine, port, shipyard, heavy equipment, or related industries.

• Proven ability to develop business opportunities and build lasting customer relationships.

• Basic engineering knowledge with the ability to understand and discuss technical products and equipment.

• Excellent communication and interpersonal skills, with proficiency in both English and Mandarin (spoken and written). Required to liaise with Chinese-speaking supplier, vendor and customers.

• Strong negotiation, presentation, and customer relationship management skills.

• Professional, proactive, and customer-oriented with high emotional intelligence and strong problem-solving abilities.

• Well-organized, self-motivated, and able to perform effectively in a fast-paced environment.

• Willingness to travel locally and internationally whenever business needs require.