Sales Manager

The Sales Manager is responsible for generating new charter business, developing high-value client relationships and converting qualified opportunities into confirmed flights.

This is a hands-on, sales-driven role requiring proactive client acquisition, strong commercial judgement and the ability to lead dynamic team. The position will also overseeing daily sales activities and maintaining an exceptional client experience throughout the charter journey.

Key Responsibilities:

Sales and Revenue

• Proactively identify and acquire new direct, corporate and high-net-worth clients.
• Build a qualified sales pipeline through prospecting, referrals, networking, events and client visits.
• Manage the complete sales cycle from initial contact and needs assessment through proposal, negotiation and confirmation.
• Achieve individual revenue, conversion and new-client acquisition targets.
• Maintain consistent follow-up and actively progress qualified opportunities toward confirmation.
• Identify opportunities for repeat charters and long-term client relationships.
• Develop new revenue opportunities within Thailand and across the Asia-Pacific region.

Client Management

• Act as a point of contact for assigned clients throughout the charter journey.
• Understand each client's travel patterns, preferences, service expectations and commercial potential.
• Build lasting relationships with direct clients, corporate decision-makers, charter brokers and strategic partners.
• Conduct regular client meetings, market visits and post-flight follow-ups.
• Maintain the discretion, responsiveness and personalised service expected by premium clients.

Team Leadership and Oversight

• Assist the Charter Sales Manager in overseeing daily enquiries, quotations, follow-ups and confirmed-flight handovers.
• Set clear priorities and support the team in maintaining response, follow-up and service standards.
• Coach Sales Executives in client communication, commercial judgement, product knowledge and sales techniques.
• Monitor individual performance and encourage accountability, initiative and continuous development.
• Collaborate with relevant internal teams to ensure all commercial commitments are operationally feasible and delivered to the highest service standard.
• Maintain accurate sales records, pipeline reports and revenue forecasts.

Qualifications and Experience

• Bachelor's degree in Business, Aviation, Hospitality, Marketing or a related field; a Master's degree would be an advantage.
• Minimum 5years of sales experience, including at least two years in a supervisory, assistant manager or team leadership capacity.
• Proven experience in a premium, luxury or high-value service industry.
• Previously accountable for an annual sales portfolio or revenue target of at least USD 1 million, or equivalent, with demonstrable achievement.
• Strong track record in acquiring new clients, developing sales pipelines, negotiating commercial terms and closing high-value business.
• Experience managing, coaching and developing a sales or client-facing team.
• Existing relationships within corporate, luxury, travel or high-net-worth client segments would be advantageous.
• Strong commercial awareness, negotiation skills and ownership mentality.
• Excellent communication, presentation and relationship-management skills.
• Able to work independently, make sound decisions and communicate clearly under pressure.
• Fluent spoken and written English; Thai language capability is preferred.
• Willing to attend client meetings, networking events and overseas business trips.
• Flexible to support time-sensitive charter requirements outside normal office hours when necessary.
• Private aviation or aircraft charter experience is advantageous but not essential.