Company: Carl Zeiss Co., Ltd.
Business Unit: ZEISS Vision Care
Position: Sales Specialist, Vision Care business
Area: Bangkok and Suburb
Primary duties and responsibilities
Sales Growth & Portfolio Management
- Drive sales development and revenue growth for the assigned customer portfolio and territory, with accountability for meeting and exceeding agreed targets and KPIs.
- Develop and execute customer specific sales strategies and account plans aligned with overall business direction and growth ambitions.
- Actively identify, pursue, and convert new business opportunities to expand market presence and customer base
Strategic Customer Engagement
- Build, maintain, and strengthen long term relationships with key customers, distributors, and business partners to ensure sustainable growth.
- Serve as a trusted commercial partner to customers by understanding their business needs, ambitions, and challenges, and proposing appropriate ZEISS solutions.
- Lead commercial negotiations, including pricing discussions and contractual terms, within delegated authority.
Sales Execution & Operational Excellence
- Execute sales strategies, promotions, and initiatives in line with ZEISS Vision Care objectives and local market priorities.
- Prepare and manage sales contracts, ensuring adherence to local regulatory requirements, company policies, and ZEISS guidelines.
- Provide timely and professional after sales support, ensuring customer satisfaction and issue resolution.
Market Intelligence & Reporting
- Provide accurate sales forecasts, pipeline updates, and performance reports through relevant systems (e.g. Salesforce), ensuring data accuracy and timeliness.
- Gather and share market intelligence, including customer insights, competitor activities, and market trends, to support informed decision making.
- Support accounts receivable management by ensuring timely collection and achievement of DSO targets where applicable
Cross Functional Collaboration & Contribution
- Collaborate closely with internal stakeholders such as Marketing, Finance, Logistics, Customer service, VTS, and Operations to ensure effective coordination and seamless customer support.
- Be a role model and informal mentor for junior sales colleagues, sharing best practices and supporting capability development where required.
- Ensure full compliance with company policies, trade regulations, and ZEISS standards in all sales activities.
Data Protection, PDPA
- Ensure all related with PDPA is completed
Others
- Projects (TH, Regional and HQ)
Job Qualification
- Bachelor's degree in business administration, Marketing, Optometry or any related field
- 3 - 5 years of experience in Sales / Business Development in optical and/or Retail business
- Strong customer orientation with excellent relationship building skills
- Excellent communication and negotiation skills
- Solid business acumen with the ability to analyze market data and commercial performance
- Basic knowledge of financial analysis for ROI calculations and budgeting
- People oriented to build and sustain relationships with partners
at ZEISS , We care about
- Annual Leave 14 - 21 days
- Family care Leave
- Birthday Leave
- Group Insurance (IPD, OPD)
- Dental Claim
- Provident Fund (Employee up to 5%, Employer up to 7%)
- Free ZEISS Eyes lens
- Service Year Award
- Annual Health Check-up
- Celebration Events such as Kick-off, Outing, Townhall, Year End, Company Merit and etc.
- Any other support such as Wedding gift, Newborn gift, Funeral support
