SAP Project Manager

Job Description

• Participates in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
• Offers detailed technical support in the analysis of user and technical requirements, specifications development, solution design and development, propose technical solutions and provides a high-level design of technical or service solutions to meet the client's requirements.
• Provides user support and assist with troubleshooting and design, configuration and escalated problem management.
• Participates in the development of technical training and training programs.
• Identifies opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.
• Collaborates with internal stakeholders to define the solution roadmap and milestones.
• Works on strategic projects that enhance current solution concepts and/or the creation of new ones.
• Works closely with the sales team to evaluate and activate new accounts.
• Contributes to the knowledge base of solutions and services by sharing best practices and lessons learnt with clients.
• Understands the client's environment, business needs and provide expertise and consulting on the relevant solutions.
• Works closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.
• Performs any other related task as required.

Knowledge and Attributes

• Seasoned understanding of IT industry environment and business needs
• Seasoned knowledge of market, verticals, horizontals, business administration and business change
• Advanced ability to lead technical design workshops with the client and internal business stakeholders
• Seasoned technical, quantitative and analytical capabilities
• Seasoned ability to work with clients and business teams to create client-orientated solutions and services
• Excellent interpersonal skills with the ability to develop and maintain strong stakeholder relationships
• Seasoned ability to recognize opportunities for enhancement and continuous improvement
• Seasoned ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks simultaneously
• Passion for learning about new industry trends and technology advancements

Required experience

• Seasoned experience in a similar role within a related global technology services environment
• Seasoned experience working across multiple technology domain
• Seasoned project management experience
• Seasoned experience working with clients to understand their requirements and define appropriate solution