- Establish good communication and good will with informal leaders and relevant members of local community
- Coordinate and organize the day to day operations of the department including planning and controlling
- Manage the develop and implementation of departmental standards
- Ensure all patrolling, inspection and escort duties are performed to a high standard
- Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
- Ensure firearms and other weapons are not carried by staff when on duty
- Supervise emergency drills
- Oversee the security department including layout of security personnel and their detailed and regular training
- Perform leadership training for all senior security personnel
- Check and analyze all incoming reports to formalize action plan
- Maintain the loyalty and discipline of all security personnel
- Ensure the all security personnel as well as hotel's staff are adhering to P&P and security procedures
- Establish good cooperation with hotel's senior staff with other hotels
- Coordinate with the local investigator in crimes & accident handling and investigating
- Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
- Works with Human Resources on manpower planning and management needs
- Works with Director of Finance in the preparation and management of the Hotel's budget.
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Log security incidents and accidents in accordance with hotel requirements
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