Senior Business Analyst

Senior Business Analyst

Summary

Location: Bangkok, Thailand – Remote

Salary: 870,000 Thai Baht + Benefits

About the Client

CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, eCargo solutions and Insights.

The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP's solutions help its customers and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

Headquartered in Luxembourg, we have over 400 employees located in offices in Frankfurt, London, Manila, Singapore, and Zurich, as well as Atlanta.

About the Role

They are currently looking for a Senior Business Analyst to join their team.

Key Responsibilities:

• To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development.

• Able to own several customer or system requirements and work with other team members to lead the requirements, specification and development phases.

• Support other business analysts and development teams.

• Apply technical and product knowledge to analyze requirements and define the most suitable solutions for enhancement of the application.

• Fully document functional and technical solutions, obtain customer /stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase.

• Define the test cases and provide BA acceptance for developments and fixes done by development team.

• Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site.

• Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.

• Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections.

• Build and maintain test libraries to support manual and automated regression testing.

What we are looking for

Knowledge, Skills and Abilities:

• Knowledge of air cargo business and operational processes is required.

• Knowledge of industry inter-system message formats, rules and applications

• Excellent written and oral communications skills in English and in Thai is a must

• Knowledge of relational and non-relational databases and reporting applications

• Knowledge of all common PC software

• Knowledge of external interfacing systems

• Systematic approach to handling problems under pressure as part of a small team.

• Knowledge in user experience (UX)

• Knowledge of RESTful APIs.

• Knowledge of integration testing of APIs using tools like Swagger, Postman.

• Knowledge of creation of API documentation using YAML specifications.

• Creatively analytical, out of the box thinkers who can backup ideas their ideas with research

• Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves

• Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing tools such as Invision, Marvel, Proto.io, Framer, Axure.

• Knowledge and experience in Agile software development, Scrum methodology and user story creation.

Education and Experience:

• Bachelor's Degree in Information Technology, Business Management

• Has sound experience in functional analysis and support of systems

• 4 to 5 years of experience working as Business Analyst.

All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.