Senior Cybercrime Officer (Ascend Money)

Responsibilities

• Support investigations into suspected cybercrime cases, including online fraud, account takeovers, identity theft, phishing, and other digital financial crimes.
• Develop/execute Fraud management, Fraud investigation, Policies & Procedures.
• Analyze and verify suspicious fraud cases to identify patterns, anomalies and process gaps and contribute to the recommendations to fraud detection features
• Lead team and manage projects to enhance fraud system and tools
• Report fraud trends and cluster characteristics to management in a clear and concise manner
• Build and maintain strong working relationships with the Royal Thai Police (e.g., Technology Crime Suppression Division, Economic Crime Suppression Division) and other relevant enforcement agencies.
• Act as the primary liaison between the company and law enforcement for cybercrime investigations, evidence sharing, and case resolution.
• Collaborate with internal teams (Risk management, Cybersecurity, Legal, Compliance, Customer Service) to ensure timely incident escalation and resolution.
• Develop playbooks and protocols for cybercrime incident response, ensuring compliance with regulatory requirements.
• Monitor emerging threats and fraud trends in the fintech and payments industry, proactively recommending countermeasures.
• Provide training and awareness sessions to employees on cybercrime risks, prevention techniques, and reporting procedures.
• Represent the company in industry forums and cross-industry collaborations on fraud and cybercrime prevention.

Requirement

• Bachelor's degree in Law, Criminal Justice, Information Security, or related field (advanced degree preferred).
• 3+ years of experience in cybercrime investigation, fraud prevention, or digital forensics in fintech, banking, telecom, or law enforcement.
• Strong working relationships and established network with Thai police authorities, especially divisions dealing with cybercrime and financial fraud.
• Deep knowledge of Thai cybercrime laws, financial regulations, and investigation procedures.
• Experience handling law enforcement requests, evidence collection, and working within legal frameworks.
• Background in digital forensics, cyber investigations, or fraud intelligence tools is a plus.