Senior Operation Executive

. Supervise and provide guidance to Operations Executives to ensure efficient daily operations and service delivery.

. Oversee student support services, including handling student enquiries, attendance matters, course administration, and operational issues.

. Prepare and manage classroom schedules to ensure optimal utilisation of training facilities.

. Coordinate and arrange trainer deployment and teaching schedules in collaboration with the Academic Department.

. Ensure classrooms, training equipment, and learning resources are prepared prior to each class.

. Monitor daily operations to ensure all training sessions are conducted smoothly and in accordance with organisational procedures.

. Maintain the cleanliness, safety, and overall condition of the training centre and coordinate maintenance works with vendors when required.

. Manage inventory of classroom materials, training equipment, stationery, and operational supplies.

. Ensure compliance with organisational policies, EduTrust requirements, workplace safety regulations, and operational SOPs.

. Assist in student registration, course commencement, examinations, assessments, and graduation activities.

. Prepare operational reports, trainer schedules, classroom utilisation reports, and other administrative documentation.

. Liaise with internal departments, trainers, vendors, and external stakeholders to ensure smooth operational coordination.

. Support audits, inspections, and quality assurance activities.

. Recommend and implement continuous improvements to operational processes and service delivery.

. Perform any other operational duties assigned by Management.