Senior Operations Manager - Industrial Services

Key Responsibilities:

• Leading and controlling all aspects of industrial cleaning services to ensure high-quality service delivery in line with safety, environmental, and regulatory standards.
• Managing and achieving key performance metrics including EBITDA, revenue, P&L, and cost control (actual vs. plan).
• Driving continuous improvement in customer satisfaction, ensuring alignment with the Service Level Excellence framework.
• Implementing technical solutions and operational strategies to enhance cleaning service processes and efficiency.
• Leading the site operations team to meet and exceed safety excellence standards, both internal (SCCC Group) and regulatory.
• Developing and enforcing policies and procedures in compliance with OH&S and environmental regulations.
• Promoting a customer-centric culture across the Industrial Services team.
• Supporting business development initiatives through process improvements and the implementation of CAPEX projects.
• Leading efforts in manpower utilization, employee engagement, team development, and succession planning.

Qualifications:

• Bachelor's degree in Engineering or related field (preferred).
• At least 7 years of working experience as operations lead
• Proven leadership experience in the Industrial Cleaning Services industry.
• Strong track record in management roles with full P&L responsibility Business acumen and strategic thinking
• Strong commitment to safety, quality, and environmental standard