Senior Quality Assurance Manager

Job Responsibilities

• Lead and manage the Quality team to ensure effective quality control processes and standardized operations across the manufacturing process.
• Develop, review, and implement quality standards, inspection methods, work instructions (WI), procedures, and quality documentation in compliance with customer requirements and company standards.
• Review customer specifications, quality manuals, drawings, and special requirements to ensure full compliance throughout production.
• Monitor and drive departmental KPIs, quality objectives, and continuous improvement activities to achieve business targets.
• Manage Incoming Quality Control (IQC), In-Process Quality Control (IPQC), Outgoing Quality Control (OQC), customer quality, and quality assurance activities.
• Lead root cause analysis, corrective and preventive actions (CAPA), and problem-solving activities using quality tools such as 8D, 5 Why, Fishbone Diagram, and PDCA.
• Coordinate with Production, Engineering, Purchasing, Warehouse, and other departments to resolve quality issues and improve product quality.
• Support customer complaints, customer audits, supplier quality issues, and corrective action follow-up.
• Ensure compliance with Quality Management Systems, including ISO 9001:2015, IATF 16949:2016, customer-specific requirements, and company policies.
• Lead internal quality audits and support external audits conducted by customers and certification bodies.
• Develop and coach the Quality team through training, performance management, and succession planning.
• Promote quality awareness, continuous improvement, workplace safety, environmental protection, and compliance with company regulations.
• Perform other duties assigned by management.

Qualifications

• Bachelor's degree in any field.
• Minimum 10 years of management experience in Quality within Plastic Injection Molding or Automotive Parts manufacturing.
• Strong knowledge of Plastic Injection Molding processes and Automotive Quality requirements.
• Strong knowledge of ISO 9001:2015, IATF 16949:2016, Core Tools (APQP, PPAP, FMEA, MSA, SPC), and customer-specific requirements.
• Strong English communication skills, Chinese language skills are a plus.