Senior Team Lead, Inventory & Operations

We are seeking an experienced Senior Team Lead, Inventory & Operations to supervise shift operations and support inventory control and business operations within a fast-paced logistics environment.

Key Responsibilities

• Supervise shift operations to ensure delivery timelines, service level agreements (SLAs), and key performance indicators (KPIs) are achieved.
• Support start-ups, volume ramp-ups, process changes, User Acceptance Testing (UAT), and hyper-care activities.
• Manage inventory control activities, including cycle counts, stock audits, reconciliations, and inventory accuracy monitoring.
• Investigate inventory discrepancies and variances to identify root causes and implement corrective and preventive actions.
• Manage aged inventory, stock status control, damaged inventory handling, and inventory disposition processes.
• Prepare and communicate inventory findings and reports to customers and relevant stakeholders.
• Ensure WMS inventory records accurately reflect physical stock and comply with inventory control procedures.
• Act as the WMS Super User to maintain data quality, resolve interface issues, and support system enhancements.
• Perform complex WMS transactions, including inventory reversals, manual allocations, and cycle count adjustments with appropriate documentation.
• Maintain and update Standard Operating Procedures (SOPs) and Work Instructions (WIs) with proper version control.
• Support Lean, Kaizen, and continuous improvement initiatives to improve operational efficiency and inventory control processes.
• Coordinate day-to-day business support activities and assist with operational system improvements.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Business, Industrial Engineering, or a related discipline.
• 3-5 years of relevant experience in contract logistics, inventory control, or operational business support.
• Strong knowledge of warehouse operations, inventory management, stock control, and inventory reconciliation practices.
• Advanced Microsoft Excel skills, including Power Query and macros experienced in navigating ERP and WMS Platforms.
• Strong analytical, problem-solving, and communication skills.
• Exposure to Lean, Kaizen, or basic continuous improvement methodologies will be advantageous.

Candidates with strong experience in inventory control, WMS operations, warehouse supervision, and operational reporting are encouraged to apply.