Job Description
- Monitor and manage operation Inbound, FSOC, MS team by using the daily performance report, history of
excellence, and team development.
- Works with internal and external functions to properly handle pushed-out parcels.
- Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level,
and stakeholder satisfaction on a continuing basis
- Able to report to management concern party a summary of data, operational concerns, and
improvement procedures.
- Optimized manpower from the planning team to operate as our cycle time and hourly volume
- Coaching and advising team member
- MPW Optimization, Planning, Leadership
- Backlog chasing and SLA
Requirements
- Good communication both Thai & Eng and stakeholder management skills.
- Analytical Skill with Arrival Curve understanding
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Able to work with Sorting Machine
- Multitasking and prioritizing skills.
- Work with fast, timeline and extra long working hours during campaign
- Mostly Afternoon/ Night Shift
- Fast Response, under pressure
