Specialist, Product Master & Sample Development
Job Description
JOB SCOPE
Department Performance Support
Support Manager in monitoring department performance, workload balancing, resource utilization, and key operational priorities.
PM & Sample Delivery Coordination
Coordinate critical project and sample delivery activities across teams to ensure milestones, priorities, and customer commitments are achieved.
Escalation & Issue Management
Support identification, tracking, and resolution of operational issues, risks, and cross-functional dependencies impacting project execution.
People & Team Development Support
Support supervisors and team leaders in workforce planning, capability development, onboarding, and implementation of department initiatives.
Business Reporting & Management Support
Prepare department performance reports, management updates, and operational insights to support decision-making and planning activities.
Cross-functional Alignment
Act as a key coordination point between PM, Sample Development, Engineering, Planning, Inventory, Production, and Quality functions.
Department Performance Support
Support Manager in monitoring department performance, workload balancing, resource utilization, and key operational priorities.
PM & Sample Delivery Coordination
Coordinate critical project and sample delivery activities across teams to ensure milestones, priorities, and customer commitments are achieved.
Escalation & Issue Management
Support identification, tracking, and resolution of operational issues, risks, and cross-functional dependencies impacting project execution.
People & Team Development Support
Support supervisors and team leaders in workforce planning, capability development, onboarding, and implementation of department initiatives.
Business Reporting & Management Support
Prepare department performance reports, management updates, and operational insights to support decision-making and planning activities.
Cross-functional Alignment
Act as a key coordination point between PM, Sample Development, Engineering, Planning, Inventory, Production, and Quality functions.
- Bachelor's degree or higher in Engineering, Manufacturing, Jewelry, or related field
- Strong experience in Project Management, Data Analysis, or CI roles
- High analytical capability with structured problem-solving mindset
- Strong communication, coordination, and influencing skills




