Store General Manager

*Able to work nationwide*

Job Responsibilities

• Develop and manage the commercial and operational strategy for the store to drive optimal performance and achieve financial and other business targets.

• Ensure that annual business plans and targets are documented and well-communicated. • Maintain effective relationships with key stakeholders, including community, local authorities, Group management, customers and suppliers.

• Fully understand the market needs for the store.

• Review relevant trends to identify potential areas for improvement, innovation or differentiation.

• Establish clear accountabilities for profit and growth, maximizes productivity and efficiencies.

• Follow company guidelines and comply with local legislation

• Regularly verify that customers are receiving excellent services.

• Use customer feedback to make improvements that drive performance and enhance the customer experience. • Ensure that the store is maintained properly and meet company standards. • Conduct frequent and thorough inspections of the store operations to ensure they are well-managed and optimize capabilities and resources.

• Act as a role model for all employees, clearly demonstrating the Core Values and leadership competencies, and ensuring they are embedded throughout the store.

• Actively participate in recruitment, succession planning and talent development.

• Ensure learning and development opportunities are provided to support all employees growth.

Qualifications

• Minimum 5 years of experience in retail/hypermarket business is a must.

• Minimum 3 years in branch management level.

• Demonstrate a high sense of urgency and always do what's right for customers.

• Entrepreneurial spirit, a vision for the excellent service store.

• Good command of English and computer literacy.

• Able to work nationwide.