Job Description

Company Description: TOYOTA Connected Asia Pacific (TCAP) is a digital technology company under TOYOTA Connected Corporation that supports the Toyota Group in the Asia Pacific region with advanced technologies and digital platforms. Established in 2004, TCAP focuses on strengthening the connection between Toyota and its customers through the use of internet and technology. The company has expanded its expertise across various services to deliver innovative and meaningful customer experiences. TCAP is dedicated to bringing smiles and happiness to customers, dealers, and communities by continuously improving digital solutions and services.

The ideal candidate will develop and maintain mobile applications for both iOS and Android, analyze requirements, design solutions, and coordinate development activities with relevant teams. They will also support system operations, investigate issues, manage deployment and post-release activities, and collaborate with stakeholders to ensure smooth development, integration, and ongoing system support

Responsibilities

Support requirement gathering, clarification, and analysis.
Create and maintain system designs, diagrams, process flows, test cases, and other technical documents as required.
Understand and analyze APIs, interfaces, data flows, and integration points between related systems.
Communicate and coordinate with customers, development teams, vendors, and other related parties to support development activities.
Coordinate development activities and track technical issues, dependencies, and required actions.
Conduct deployment and testing activities, including SIT, UAT, E2E testing, and post-release verification.
Investigate and resolve system issues by analyzing logs, transactions, data, and system behavior, and implement appropriate solutions.
Provide after-live support and support system maintenance and production incidents.
Perform data extraction, validation, and analysis as required for system support and investigation.
Provide technical assistance to other teams for technical problems, inquiries, and requests.
Prepare reports, test evidence, investigation results, technical documentation, and other documents as required

Qualifications

Bachelor's degree in computer engineering, Computer Science, Information Technology, or a related field.
Minimum 5 years of experience in mobile application development, application support, system analysis, or system support.
Knowledge and experience in mobile application development.
Experience with formal Software Development Life Cycle (SDLC) processes.
Knowledge of database technologies such as MS SQL Server, Azure SQL, or Oracle.
Knowledge of REST API, Web Services, JSON, and system integration is preferred.
Knowledge of programming technologies such as ASP.NET, C#, Web Services, and mobile development using Java/Kotlin or Objective-C/Swift is a plus.
Basic knowledge of cloud platforms such as Microsoft Azure or AWS is a plus.
Intermediate level of English in speaking, writing, and listening.
Able to manage multiple tasks and work effectively under pressure.
Flexible to work outside normal office hours or on holidays when required.