Technical Presale AI Service

Job Description

1. Solution Consulting & Customer Engagement

• Engage with customers to understand business requirements, challenges, and potential AI use cases.
• Provide expert consultation on AI adoption strategies and business transformation initiatives.
• Recommend appropriate AI models, AI platforms, and AI Token Service offerings based on customer requirements.
• Build customer confidence through effective technical consultation, solution positioning, and value-driven recommendations.

2. AI Solution Design

• Design solution architectures for AI-driven business use cases aligned with customer objectives.
• Evaluate and recommend suitable AI services, Large Language Model (LLM) platforms, and deployment approaches.
• Develop high-level solution architectures and technical designs.
• Assess technical feasibility, integration requirements, potential risks, and implementation considerations.

3. Proof of Concept (PoC) & Demonstration

• Design and execute Proof of Concept (PoC) projects tailored to customer requirements and business objectives.
• Develop demonstrations and showcase AI use cases to customers and technology partners.
• Validate solution performance, technical capabilities, and expected business outcomes.
• Present PoC findings and recommendations to support customer evaluation and purchasing decisions.

4. Technical Proposal & Bid Support

• Prepare technical proposals, solution presentations, and Statements of Work (SOW).
• Provide technical expertise and solution input for Request for Proposal (RFP), Request for Quotation (RFQ), and tender submissions.
• Perform solution sizing, cost estimation, and AI token consumption forecasting to support solution design and commercial proposals.
• Collaborate closely with sales teams throughout the sales lifecycle to strengthen opportunities and accelerate deal closure.

5. Vendor & Ecosystem Management

• Collaborate with AI vendors, cloud service providers, and technology partners to develop and deliver AI solutions.
• Stay informed about product roadmaps, new features, emerging technologies, and market developments.
• Participate in vendor training, certification programs, and partner enablement initiatives.
• Coordinate technical support, partner engagement, and joint business development activities to expand AI service adoption.

6. Technical Enablement

• Deliver AI solution training and knowledge transfer sessions for internal sales teams and business partners.
• Develop technical documentation, training materials, solution guides, and best-practice guidelines.
• Represent the organization as a speaker or presenter at customer workshops, seminars, and industry events.
• Promote AI awareness, technical competency, and effective AI solution adoption across the organization.

7. Service Development & Operations Support

• Support the development, enhancement, and commercialization of SIS AI Token Service offerings.
• Define technical best practices, standard architectures, and service delivery frameworks.
• Contribute to service packaging, pricing models, and value proposition development.
• Provide technical support throughout customer onboarding, implementation, and service delivery to ensure service quality and customer satisfaction.

8. AI Technology & Product Expertise

• Maintain in-depth knowledge of Generative AI, Large Language Models (LLMs), AI Agents, and AI platforms.
• Understand AI token consumption models, usage-based pricing, cost optimization, governance, and security considerations.
• Monitor emerging AI technologies, industry trends, and evolving customer requirements.
• Serve as the Subject Matter Expert (SME) for AI solutions, providing technical guidance and expertise to internal teams, partners, and customers.

Qualifications

• Bachelor's degree in Computer Engineering, or a related field.
• 3+ years of experience in AI solutions, cloud computing, technical presales, solution consulting, or a related technology field.
• Strong understanding of Generative AI, Large Language Models (LLMs), AI platforms, and AI Agents.
• Experience designing AI solutions, developing Proof of Concepts (PoCs), and delivering technical demonstrations.
• Experience preparing technical proposals, solution architectures, and supporting RFP/RFQ or tender submissions.
• Strong analytical, problem-solving, presentation, and communication skills.
• Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
• Good interpersonal skills with the ability to collaborate effectively with sales teams, vendors, technology partners, and customers.
• Proactive, self-motivated, and eager to learn emerging AI technologies and industry trends.
• Good command of written and spoken English.