Technology & Loyalty Sales Manager

Company Description MSE Technology brings brands visions of exceptional digital experiences to life through best-in-class, platform-agnostic technology solutions. The company specializes in building digital applications that strengthen brand presence and empower consumer engagement. With strong Data and MarTech expertise, MSE Technology focuses on insights-driven decision-making to maximize marketing impact. The team takes pride in delivering world-class products and services and values collaboration, innovation, and continuous improvement.

About the Role

We are looking for an ambitious, commercially driven Technology & Loyalty Sales Lead to grow our technology and loyalty product business in India.

The role will focus on identifying, developing, and closing opportunities across AI, DevOps, digital transformation, cloud, software engineering and loyalty solutions. The successful candidate will combine strong technology understanding with consultative selling skills and the ability to engage senior business and technology stakeholders.

You will be responsible for developing new client relationships, growing existing accounts and taking opportunities from initial discovery through to commercial closure.

Key Responsibilities

Sales and Business Development

• Develop and execute a sales strategy for technology and loyalty solutions across the Indian market.
• Identify and build relationships with prospective clients across key industries.
• Own the full sales lifecycle from lead generation and qualification through proposal, negotiation, and closure.
• Build and maintain a healthy sales pipeline and consistently achieve revenue and margin targets.
• Develop relationships with CIOs, CTOs, CDOs, CMOs, Heads of Digital, Technology, Engineering, Marketing and Loyalty.
• Create compelling proposals and business cases that demonstrate measurable customer value.
• Work closely with delivery and technology teams to develop solutions tailored to client needs.
• Identify opportunities for cross-selling and expanding existing client relationships.

Technology Sales

Develop a strong pipeline around modern technology propositions, particularly:

Artificial Intelligence & GenAI

• AI strategy and transformation
• Generative AI and AI-enabled products
• AI automation and intelligent customer experiences
• AI-powered software engineering

DevOps & Cloud

• DevOps transformation
• CI/CD and engineering automation
• Cloud transformation and modernisation
• Platform engineering
• Application modernisation
• Observability and reliability engineering

Digital & Software Engineering

• Digital product development
• Mobile and web applications
• API and microservices architecture
• Legacy modernisation
• Product engineering and managed services

Loyalty Sales

Build and grow opportunities around customer loyalty and engagement, including:

• Loyalty programme strategy and transformation
• Loyalty platforms and technology
• Customer engagement and personalisation
• Rewards and earn/burn ecosystems
• Customer data and segmentation
• Loyalty app and digital experience transformation
• AI-enabled