To manage and control warehouse ensuring smooth operation by determining productivity and efficiency
Develop, implement, enforce, and evaluate policies and procedures
Drive and improve warehouse processes to reduce costs and timing
Solve problem and make decision related to any warehouse issue
Maintains work process, safe and healthy work environment by establishing, following, and enforcing standards and procedures while complying with legal regulations
Develop, coach and train of warehouse staffs to improve performance and build up their capacity
Monitor and manage WMS system and coordinate with Regional Teams for related issue
Coordinate with related team such as KAM, Sourcing, Customer service, Marketing, etc. to monitor requirements and ensure quality of service for customers including problem solving, investigate and continuous improvement
Support operational improvement initiatives as directed by Warehouse Manager and Head of Operations
Monitor 3PL performance and quality to enhance customer experience
Prepare the report for management team
To perform any other duties assigned by the reporting manager Requirements
Requirements
Bachelor's degree or higher in Engineer, Logistic management, supply chain or any related field
At least 7 years experience in Fulfillment, Warehouse Management, Supply Chain Management or related field
Direct experience in Ecommerce, 3PL business
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Strong communicate in English language is a must
Data analytical skills
Strong leadership and presentation skill
Project management and process improvement strategies
