Job Description

Role and Responsibilities:

Diagnose: Assess current workforce processes, data, systems and pain points
Design: Develop target operating model, policies, detailed processes, RACI, governance and KPIs
Build: Create workflows, SOPs, templates, dashboards and supporting data structures
Pilot: Run the processes with selected IT Portfolios and refine based on usage
Connect: IT demand → capabilities → workforce → sourcing interventions
Implement: Roll out across IT, integrate with existing HR /Finance / Portfolio Management processes and establish governance
Embed: Build capability with existing KTB process owners, train teams and establish continuous improvement
Good communicational skills both English and Thai