Interpersonal communications, Negotiation, Leadership, Coaching, Business Acumen, Customer service, Strategy Implementation, Business Strategy, Customer Relationship Management, Strategic Thinking, Engineering equipment and spare parts management, Problem Solving

CSAT Productivity and Shrinkage KPIs, Fast-paced multi-shift operation, Bachelor’s degree, People Management, Team Leader experience in a Hospitality-focused BPO environment, Problem-solving skills, Coaching, English B2 level or above, Native Vietnamese, Communication

refunds , SLA, KPI management, escalation handling, ticket changes, Team Management, Customer Service Operations, AHT, cancellations, airline ticket bookings, flight-related inquiries, performance management, CSAT, coaching

refunds , KPI management, escalation handling, ticket changes, Ticketing, airline ticket reservations, performance management, coaching

English, Hospitality, Guest Relations, Customer Service, Retail, Customer Relations, thai, Problem-solving, Communication

pipeline management , CRM governance, Sales Administration, data accuracy, Process Compliance, Negotiation, Forecasting, contract closure, Reporting

Problem Solving, Team Management, Food And Beverage Service

Collections & Recovery, Team Leadership, Telecalling, Field Collections, Target Achievement, Team Handling, PTP Management, MIS Reporting, Dialer Management, Customer Handling