Problem Solving, Strategic Thinking, Negotiation, Leadership, Customer Relationship Management, Coaching, Training, Spare Parts Management, Business Strategy, Promotional and Marketing Campaigns

CSAT Productivity and Shrinkage KPIs, Fast-paced multi-shift operation, Bachelor’s degree, People Management, Team Leader experience in a Hospitality-focused BPO environment, Problem-solving skills, Coaching, English B2 level or above, Native Vietnamese, Communication

refunds , SLA, KPI management, escalation handling, ticket changes, Team Management, Customer Service Operations, AHT, cancellations, airline ticket bookings, flight-related inquiries, performance management, CSAT, coaching

refunds , KPI management, escalation handling, ticket changes, Ticketing, airline ticket reservations, performance management, coaching

English, Hospitality, Guest Relations, Customer Service, Retail, Customer Relations, thai, Problem-solving, Communication

pipeline management , CRM governance, Sales Administration, data accuracy, Process Compliance, Negotiation, Forecasting, contract closure, Reporting

Problem Solving, Team Management, Food And Beverage Service

Collections & Recovery, Team Leadership, Telecalling, Field Collections, Target Achievement, Team Handling, PTP Management, MIS Reporting, Dialer Management, Customer Handling

Team Leader, Motivation, Performance Management, Bpo Operations, CRM, Customer Service, Communication