Assistant Manager, Sales & Operations Planning

We are looking for an Assistant Manager, Sales & Operations Planning (S&OP) to support demand forecasting, product planning, inventory optimization, and sales planning across our business.

In this role, you will work closely with Sales, Marketing, Supply Chain, Product, Fulfilment, Pricing, E-commerce, and other stakeholders to align demand with product availability, improve inventory efficiency, and support business growth. You will also play an important role in improving S&OP processes, reporting, and planning accuracy.

Key Responsibilities

Sales & Operations Planning

• Manage product availability across sales channels to support sales opportunities and customer requirements.
• Review product performance from both commercial and financial perspectives and provide insights to support business decisions.
• Monitor product status, restrictions, phase-in/phase-out activities, and stock positioning across channels.
• Work closely with Product and Fulfilment teams to ensure effective product and inventory planning.
• Identify opportunities to improve product allocation, availability, and sales potential across different channels.
• Monitor slow-moving and obsolete inventory and support initiatives to optimize stock levels.
• Conduct scenario and sensitivity analysis to support planning and business decisions.

Demand Forecasting & Inventory Planning

• Review demand forecasts against actual demand, identifying key trends, changes, and potential gaps.
• Partner with Sales and Marketing teams to incorporate promotions, campaigns, key orders, and new product forecasts into overall demand plans.
• Document key forecasting assumptions, promotional activities, and adjustments.
• Coordinate with relevant teams on demand planning, inventory shortages, stock transfers, and product availability.
• Facilitate monthly demand forecast consolidation and alignment across key stakeholders.
• Support regular S&OP and planning meetings, including coordination and documentation.
• Drive continuous improvement in demand planning and S&OP processes.
• Monitor forecast accuracy and other relevant planning metrics to improve overall performance.
• Support inventory optimization while maintaining appropriate service levels.

Process Improvement & Reporting

• Lead and collaborate with cross-functional teams on product planning and process improvement initiatives.
• Develop and enhance planning controls, dashboards, and reporting to support better decision-making.
• Represent the S&OP function in projects that require product planning and demand management expertise.

Event Sales Planning

• Coordinate with Supply Chain, Pricing, and E-commerce teams to ensure appropriate product availability for sales events.
• Prepare and coordinate relevant sales support materials.
• Develop event sales forecasts to support budgeting and stock planning.
• Review post-event sales performance and identify opportunities for future improvement.

Requirements

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or a related discipline.
• Minimum 5 years of relevant working experience, with at least 2 years of experience relevant to the role.
• Experience in Sales & Operations Planning (S&OP), demand planning, supply planning, inventory planning, merchandising, or related areas would be advantageous.
• Strong analytical skills with the ability to interpret sales, demand, and inventory information.
• Strong communication and stakeholder management skills, with the ability to work effectively across different functions.
• Good planning, coordination, and organizational skills with a structured and logical approach to problem-solving.
• Comfortable working in a fast-paced, cross-functional and multicultural environment.
• Proficient in Microsoft Excel.
• Experience with SAP MRP or similar ERP/planning systems would be an advantage.
• Good command of English.