As a Business Development professional within Health & Benefits, you will play a critical role in driving new business growth and expanding WTW's market presence in Thailand. You will be responsible for identifying, developing, and converting new business opportunities through consultative selling, strategic relationship building, and best-in-class RFP execution.
This role requires strong commercial acumen, deep understanding of Health & Benefits solutions, and the ability to lead complex sales processes - working closely with internal specialists, carriers, and regional partners. You will position WTW as a trusted advisor to prospective clients and support the firm's long-term growth strategy through disciplined pipeline management and innovative go-to-market approaches.
The Role
Business Development & Sales
- Proactively identify, develop, and convert new Health & Benefits business opportunities across target client segments
- Own and manage a portfolio of prospects, building strong relationships with key decision-makers including HR, Finance, and senior leadership
- Lead consultative sales conversations, diagnosing client needs and positioning tailored Health & Benefits solutions, including Brokerage, Wellbeing, Global Benefits, and HR Advisory
- Design and execute go-to-market strategies, including value propositions, pricing approaches, and market positioning
- Lead insurer and vendor negotiations to support competitive and differentiated client solutions
- Maintain strong relationships with insurers, vendors, and strategic partners in the Thailand market
- Ensure all sales activities are conducted in full compliance with company governance, risk, and regulatory requirements
RFP & Proposal Management
- Lead the end-to-end management of RFPs, tenders, and competitive bids for new business opportunities
- Shape winning strategies for RFP responses, including solution design, pricing, and commercial positioning
- Identify, mobilize, and coordinate internal and external resources to deliver high-quality, client-centric proposals
- Oversee development of written proposals, presentations, and pitch materials, ensuring consistency, quality, and differentiation
- Coordinate internal approval processes, including legal, compliance, and senior management sign-off
- Support and lead client presentations, finalist meetings, and negotiations through to successful conversion
Pipeline, Market Intelligence & Growth Strategy
- Build, maintain, and actively manage a robust sales pipeline using CRM systems, ensuring accurate forecasting and reporting
- Conduct market research and competitive analysis to identify emerging opportunities, trends, and client needs
- Develop and maintain target prospect lists and annual sales plans aligned with business growth objectives
- Collaborate closely with regional and global teams to leverage WTW intellectual capital and cross-border capabilities
- Identify opportunities for cross-selling and expansion of Health & Benefits solutions across new client wins
Other tasks assigned by the Company
The Requirements
- Minimum 5 years experience in Health & Benefits consulting, brokerage, or business development, with a strong focus on new business acquisition
- University degree
- Proven track record in sales, RFP management, and converting complex opportunities
- Strong understanding of the Thailand Health & Benefits, insurance, and vendor landscape
- Demonstrated ability to design and sell consultative solutions rather than transactional products
- Excellent stakeholder management and influencing skills
- Strong written and verbal communication skills, including proposal writing and senior-level presentations
- Sound understanding of regulatory, compliance, and local legislative requirements
- Highly self-motivated, target-driven, and comfortable operating in a growth-focused environment
- Ability to work independently while collaborating effectively across teams
- Strong analytical and commercial judgment
- Strong problem-solving skills with flexibility to manage complex and evolving client needs
- Excellent Microsoft Office skills (Word, Excel, PowerPoint)
- Proficiency in English
Competencies
- Client focus
- Influence and selling
- Results focus
- Collaboration
- Thought leadership and innovation
An equal opportunity employer
