Business Development Manager

Department: Sales & Business Development
Designation: Business Development Manager
Location: As per Business Requirement
Experience: 5–8 Years (IT Services / Technology Sales / Government & Enterprise Sales)
Employment Type: Full-Time

Role Summary

The Business Development Manager will be responsible for driving revenue growth by identifying new business opportunities, generating qualified leads, managing end-to-end sales cycles, participating in GEM and tender-based business opportunities, expanding the company's customer base, and building long-term client relationships. The role requires a strategic mindset with strong experience in IT Services sales, enterprise business development, market research, proposal management, and revenue generation.

Business Development & Sales

• Develop and execute business development strategies to achieve revenue and growth targets.
  
• Identify and pursue new business opportunities across Enterprise, SMB, Government, and Public Sector organizations.
  
• Generate qualified leads through networking, referrals, digital platforms, events, and strategic partnerships.
  
• Build and maintain a healthy sales pipeline through CRM and regular follow-ups.
  
• Conduct client meetings, presentations, and solution demonstrations to convert prospects into customers.
  
• Manage the complete sales lifecycle from lead generation to deal closure.
  

Government Business (GeM & Tenders)

• Identify relevant business opportunities through the GeM portal and various government tender portals.
  
• Review tender documents, eligibility criteria, technical specifications, and commercial requirements.
  
• Coordinate with internal stakeholders to prepare technical and commercial bids.
  
• Ensure timely submission of bids while maintaining compliance with tender requirements.
  
• Track tender status, clarifications, negotiations, and award processes.
  
• Maintain documentation related to GeM registrations, certifications, and compliance.
  

Revenue Generation

• Achieve monthly, quarterly, and annual revenue targets.
  
• Increase profitability through strategic pricing and solution positioning.
  
• Identify opportunities for cross-selling and upselling IT services to existing customers.
  
• Develop strategic account plans for key clients.
  

Market Research & Competitive Intelligence

• Conduct market research to identify emerging technologies, customer needs, and industry trends.
  
• Analyse competitor offerings, pricing strategies, and market positioning.
  
• Identify new industry verticals and geographic markets for expansion.
  
• Recommend business strategies based on market insights.
  

Client Relationship Management

• Build long-term relationships with customers, partners, and key decision-makers.
  
• Understand client business challenges and propose suitable IT solutions.
  
• Ensure high customer satisfaction throughout the engagement lifecycle.
  
• Coordinate with delivery and technical teams for successful project transitions.
  

Proposal & Bid Management

• Prepare high-quality proposals, RFP/RFQ responses, presentations, and commercial quotations.
  
• Collaborate with technical, finance, legal, and delivery teams during proposal preparation.
  
• Negotiate pricing, commercial terms, and contract conditions with clients.
  

Reporting & Sales Governance

• Maintain accurate sales forecasts and pipeline reports.
  
• Track KPIs, conversion ratios, and business performance metrics.
  
• Prepare weekly and monthly MIS reports for management.
  
• Ensure CRM data accuracy and timely reporting.
  

Required Skills

• Strong understanding of IT Services, Managed Services, Cloud, Infrastructure, Cybersecurity, Digital Transformation, or Software Solutions.
  
• Hands-on experience with GeM Portal and Government Tender Management.
  
• Strong B2B sales and enterprise business development expertise.
  
• Excellent negotiation and client relationship management skills.
  
• Strong proposal writing and bid management capabilities.
  
• Market research and competitive analysis skills.
  
• Revenue planning and forecasting.
  
• Excellent presentation, communication, and stakeholder management skills.
  
• Proficiency in CRM tools and Microsoft Office Suite.
  

Educational Qualification

• Bachelor's degree in business administration, Marketing, Engineering, Computer Science, or a related field.
  
• MBA (Sales & Marketing) preferred.
  

Core Competencies

• Strategic Business Development
  
• Enterprise & Government Sales
  
• GeM & Tender Management
  
• IT Services Sales
  
• Lead Generation & Conversion
  
• Revenue Growth
  
• Market Research & Competitive Intelligence
  
• Proposal & Contract Management
  
• Negotiation & Closing Skills
  
• Relationship Management
  
• Analytical Thinking
  
• Communication & Presentation Skills
  
• Results-Oriented Mindset
  
  

· Annual Bonus

· Provident Fund

· Performance bonuses

· Employee's State Insurance Corporation

· Medical Insurance

· Night Allowances

· Pick and Drop facilities (Only for Female Staff)

· Day outs for Staff

· Team Lunches

· Maternity/Paternity leaves

· Retirement Benefits

· National and International tour packages after successful completion of service as per company policies

· Paid Time Off

· Flexible work schedules and workplace perks like on-site snacks

· Flexible working

· Salary reviews are subject to annual performance/annual appraisal reviews