About ADA
ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.
Role & Responsibilties:
Strategic Leadership:
- Be an integral part of both the local and regional teams led by experienced eCommerce management professionals with over 15 years of experience in the CPG eCommerce or retailing sectors.
- Develop and execute strategic and operational plans for the CPG vertical, covering all aspects including business engagements, marketing, consulting, operations, and personnel management.
- Align country-specific strategies with regional goals to ensure optimum target utilization and profitability for the country.
Resource Management:
- Oversee the management of all resources within the country, ensuring efficient allocation and utilization.
- Lead the development and implementation of training programs to enhance the skills and capabilities of the team, fostering a culture of continuous learning and improvement.
- Ensure that all organizational resources are aligned with the business goals and are effectively supporting the execution of the strategic plan.
Stakeholder Management:
- Manage relationships with both external and internal stakeholders at various levels, from C-suite executives to working teams across regional teams, brands, e-commerce platforms, and vendors.
- Act as the primary point of contact for key stakeholders, ensuring clear and effective communication, and maintaining strong, collaborative partnerships.
- Represent the organization in high-level discussions and negotiations with partners, ensuring the organization's interests are well-represented.
Innovative Leadership:
- Demonstrate an innovative leadership approach to drive the achievement of business goals set by the organization, stakeholders, and corporate clients.
- Lead the team by example, fostering a culture of innovation, creativity, and proactive problem-solving.
- Stay ahead of industry trends and continuously seek out new opportunities to enhance the organization's competitive edge in the CPG market.
Brand Health and Performance Optimization:
- Communicate and optimize brand health metrics, executing improvement plans as needed to maintain or enhance brand performance.
- Develop and deliver regular business reviews to CPG brands, providing insights and recommendations across all digital channels to drive growth and profitability.
- Monitor key performance indicators (KPIs) and implement strategies to optimize performance across the CPG vertical.
Business Development and Accounts Management:
- Lead overall business development efforts, identifying new business opportunities and developing strategies to grow accounts, increase profitability, and achieve successful target completion.
- Oversee basic accounting functions related to account management, ensuring financial accuracy and alignment with business objectives.
- Develop and implement account growth strategies, fostering long-term relationships with key clients and partners to drive sustained success.
EXPERIENCE: (List down the minimum years and type of experience required)
- A minimum of 12 years of experience in the CPG sector, with a strong focus on eCommerce and retail/ brand management.
- Proven experience in leading and managing cross-functional teams in a fast-paced, dynamic environment.
- Strong strategic thinking and analytical skills, with a demonstrated ability to develop effective business strategies for corporate clients.
- Innovative mindset with a passion for driving growth and achieving business objectives.
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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles
We transform businesses using data, AI and tech | ADA
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