Waldorf Astoria Bangkok is seeking an exceptional Director of Food & Beverage to lead and continuously evolve the hotel's dining, social, and cultural experiences.
Beyond operational excellence, this role requires a visionary leader, an inspiring host and creative storyteller who can define and articulate a distinctive Food & Beverage identity. The Director will shape unique concepts, curate memorable guest journeys, and position the hotel as a leading culinary and social destination within Bangkok's competitive luxury landscape.
Reporting to the Hotel Manager, the Director of Food & Beverage is responsible for the strategic direction, positioning, and performance of all restaurants, bars, lounges, in-room dining, and banquet & catering operations. The role demands the ability to anticipate trends, challenge conventions, and create compelling moments that drive relevance, desirability, and market leadership.
What will I be doing
As Director of Food & Beverage, you will:
- Lead with Vision & Creativity
- Define and evolve a distinctive Food & Beverage philosophy rooted in uniqueness, storytelling, and sense of place.
- Act as a charismatic host and brand ambassador, curating experiences that resonate emotionally with guests and the local community.
- Conceptualize and deliver innovative dining concepts, seasonal activations, and social moments that allow differentiation within Bangkok's luxury market.
- Drive Positioning & Market Relevance
- Ensure all outlets are clearly positioned, continuously refreshed, and aligned with evolving guest expectations and competitive dynamics.
- Challenge the status quo by introducing bold ideas, partnerships, and formats that enhance visibility and cultural relevance.
- Build the hotel's reputation as a leading social hub, not just a dining destination.
- Develop Strategic Partnerships
- Identify, negotiate, and cultivate partnerships with chefs, brands, artists, and cultural influencers to elevate the F&B proposition.
- Leverage collaborations to create unique experiences and expand market reach.
- Deliver Commercial Excellence
- Drive sustainable revenue growth through strategic pricing, programming, and revenue optimization.
- Oversee budgeting, forecasting, and cost control with strong financial discipline.
- Balance creativity with commercial viability to ensure long-term profitability.
- Operational Leadership
- Direct and oversee all Food & Beverage operations, ensuring the highest standards of quality, service, and guest satisfaction.
- Maintain consistency across all touchpoints while allowing space for innovation and evolution.
- Monitor performance metrics and guest feedback, implementing continuous improvements.
- Cross-Functional Collaboration
- Work closely with Culinary, Sales and Marketing teams to amplify storytelling, positioning, and commercial outcomes.
- Align F&B initiatives with broader brand and hotel strategies.
- People & Culture
- Lead, inspire, and develop a high-performing team, fostering creativity, ownership, and excellence.
- Build a culture that values innovation, detail, and authentic hospitality.
- Compliance & Representation
- Ensure adherence to all brand standards, health and safety regulations, and local laws.
- Represent the F&B function in leadership forums, audits, and brand engagements.
What are we looking for
Required Qualifications
- 8–10 years of progressive Food & Beverage leadership experience within luxury or upper-upscale hospitality.
- Proven experience leading multi-outlet operations, including restaurants, bars, and banqueting.
- Strong commercial acumen with a track record of driving revenue and profitability.
- Passion for luxury dining and lifestyle scene.
- Demonstrated ability to conceptualize, position, and evolve dining experiences.
- Experience in developing partnerships and collaborations that enhance brand visibility and guest engagement.
- Strong leadership capabilities with a focus on team development and culture building.
- Solid knowledge of food safety, compliance, and operational standards.
- Excellent command of English.
Preferred Attributes
- Visionary, creative thinker with a strong sense of storytelling and brand building.
- Charismatic host with a natural ability to engage guests and create memorable experiences.
- Entrepreneurial mindset with the confidence to challenge norms and introduce new ideas.
- High cultural awareness and sensitivity to both local and international audiences.
- Composed, detail-oriented leader who thrives in a dynamic, high-expectation environment.
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and focused‑service hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value.
With more than 8,000 properties worldwide, Hilton Team Members are proud to be part of an inclusive and caring culture that supports personal growth, professional development, and meaningful career opportunities.
Schedule
Full-time
Brand
Waldorf Astoria Hotels & Resorts
Job
Food and Beverage
