Build strong relationships with sellers and act as the main point of contact to ensure successful collaboration.
Collaborate with internal teams including Seller Management, Operations, Warehouse, Marketing, Product, and Regional teams to resolve issues and improve seller experience.
Gather seller feedback and provide insights to improve FBS products, processes, and policies.
Requirements
Bachelor's degree or above with 2+ years of experience in account management, business development, e-commerce, sales, or related fields.
Experience managing sellers, merchants, or external partners is preferred.
Strong communication, negotiation, and stakeholder management skills.
Analytical mindset with the ability to use data to identify opportunities and drive actions.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Strong ownership and problem-solving skills.
Experience in e-commerce fulfillment, logistics, or marketplace operations is a plus.
