Industry Segment Leader, General Business

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Role Summary

The Segment Leader, General Business owns NTT DATA Thailand's go-to-market strategy, client relationships, and revenue growth across mid-market and non-strategic accounts spanning multiple industries (outside FSI, Manufacturing/Automotive, and other named verticals). This is a segment leadership role combining P&L accountability, portfolio-wide sales strategy, and direct people leadership of a segment sales team. Compared to named-account/industry-vertical roles, this position emphasizes breadth — managing a higher-volume, more diverse account portfolio — while still requiring the strategic judgment to prioritize and grow the highest-potential relationships within it.

Key Responsibilities

• Own and execute the go-to-market strategy for the General Business segment, covering mid-market and cross-industry accounts not aligned to a dedicated vertical
• Carry segment-level revenue and P&L accountability, including pipeline forecasting, quota planning, and margin performance across a diverse account base
• Build and lead a team of segment sales professionals — coaching, performance management, and capability development, with emphasis on account prioritization and portfolio management skills
• Develop relationships with client decision-makers across a range of industries, positioning NTT DATA's systems integration, managed services, cloud, and digital transformation offerings
• Identify and pursue new logo acquisition opportunities alongside growth within the existing account portfolio
• Segment and prioritize accounts by growth potential, deal complexity, and strategic fit, directing team focus accordingly
• Partner with presales, solution architecture, and delivery teams to ensure proposals are commercially and technically credible across varied client needs
• Drive co-selling motions with technology partners (hyperscalers, ISVs) where relevant to the account portfolio
• Report segment performance, pipeline health, and market intelligence to senior leadership
  
  

Required Qualifications

• 8+ years in enterprise or mid-market technology sales or business development, with demonstrated segment/team leadership — not solely individual account execution
• Proven experience managing a diverse, multi-industry account portfolio in Thailand
• Track record of P&L ownership and team leadership (player-coach experience strongly preferred)
• Strong understanding of IT services, systems integration, managed services, or outsourcing sales motions (project-based/managed services background preferred over pure software license sales)
• Experience balancing new business development with account growth across a broad portfolio
• Fluent Thai and strong business English
  
  

Preferred Qualifications

• Existing network across mid-market companies in Thailand spanning multiple sectors
• Experience with account segmentation and portfolio prioritization frameworks
• Experience co-selling with hyperscalers (AWS, Azure, GCP) or major ISVs
• Prior experience at a global SI or consulting firm (Accenture, Wipro, Infosys, TCS, DXC, or similar)
  
  

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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