Sales Manager Business Development & Wedding

We are looking for a highly organized, energetic and hospitality-minded Sales Manager – Business Development & Wedding to join our Sales & Marketing team.

This role combines proactive sales, client relationship management, sales & marketing initiatives and wedding and event coordination.

Excellent communication, efficiency, attention to detail and a genuine hospitality mindset are essential for this position.

Key Responsibilities

Sales & Business Development

• Conduct proactive sales calls, client meetings, presentations and site inspections.
• Develop relationships with travel agents, tour operators, wedding planners, corporate clients and other potential business partners.
• Identify new business opportunities and actively generate leads.
• Follow up on sales enquiries and opportunities in a timely and organized manner.
• Maintain strong relationships with existing accounts while developing new accounts.
• Represent the resort at sales activities, networking events, trade events and other business opportunities when required.
• Maintain accurate records of sales activities, leads, follow-ups and account development.
• Work toward agreed sales targets and commercial objectives.

Sales & Marketing Strategy

• Work with the management and Sales & Marketing team to develop initiatives that generate revenue and strengthen market positioning.
• Propose sales campaigns, packages, partnerships and promotional opportunities based on market needs and business opportunities.
• Monitor competitor activities, market trends and customer feedback.
• Identify opportunities to improve wedding business and other relevant market segments.
• Contribute practical and creative ideas rather than simply executing existing activities.
• Work closely with the marketing team to ensure sales messages, promotions and communications support commercial objectives.

Wedding & Event Coordination

• Act as a key contact for wedding clients from the planning stage through to the event.
• Coordinate closely and systematically between clients, the wedding coordinator and relevant resort departments to ensure requirements are clearly communicated and executed.
• Understand each couple's expectations, preferences and priorities and translate them into clear operational requirements.
• Follow up proactively on timelines, decisions, payments, documentation and outstanding details.
• Prepare and maintain wedding information, schedules, function details and internal communication.
• Coordinate site inspections, wedding meetings and pre-event discussions.
• Ensure smooth handover of information to operational teams and follow through until completion.
• Handle client requests and changes professionally, efficiently and with a solution-oriented attitude.

•Build strong relationships with wedding planners, agents and other potential wedding partners.

Qualifications & Experience

• Previous experience in hotel/resort sales, wedding coordination, events, luxury hospitality or a related field.
• Experience in a luxury hotel or resort environment is an advantage.
• Strong spoken and written in both English and Thai; additional languages are an advantage.
• Comfortable conducting sales calls, presentations, client meetings and site inspections.
• Good computer skills and ability to work efficiently with sales, communication and administrative systems.
• Ability to perform effectively under pressure
• Physically fit and able to travel frequently, work across different time zones, and spend extended periods away from home