Human Resources Business Partner

We're hiring: HRBP Executive

Location: Bangkok (Rama 3), Thailand (on-site)

At I.C.C. International PCL., we are a leading force in Thailand's Retail and FMCG sectors, backed by more than 61 years of industry heritage. We represent a diverse portfolio of premium brands and are committed to delivering excellence, innovation, and long-term value to our customers. As part of our continued growth, we are seeking talented professionals to join our team and help drive impactful initiatives that enhance our market presence and strengthen consumer engagement.

Key Responsibilities:

• Partner with assigned Business Units (e.g., Brand Management, Retail Operations, Commercial, or Support Functions) to support workforce planning and people strategy aligned with annual business objectives.
• Support manpower planning and headcount control to ensure alignment with store expansion, productivity targets, and labor cost discipline.
• Act as primary HR contact for day-to-day HR advisory including employee relations, performance management, probation review, and disciplinary process.
• Coordinate end-to-end employee lifecycle management (hiring alignment with TA, onboarding, confirmation, performance review, promotion, transfer, exit management).
• Monitor workforce productivity indicators including headcount movement, turnover trends, absenteeism, and labor cost ratio to sales (for retail population).
• Support implementation of performance management processes including goal setting, mid-year review, year-end evaluation, and calibration sessions.
• Partner with HROD to identify competency gaps and support development initiatives for key talent groups.
• Ensure compliance with internal HR policies, department store regulations (for PC population), and Thai labor law.
• Support documentation governance including manpower request forms, cost-center tracking, employment contract issuance, and HR system data accuracy.
• Act as first escalation point for employee relations matters and coordinate complex cases with HR Director and Legal where required.
• Provide workforce analytics and insights to business leaders to support decision-making and cost optimization.

Qualifications:

• 5–8 years of HRBP or HR Generalist experience in commercially driven environment.
• Experience managing large frontline workforce (PC / retail staff) or multi-business units is highly preferred.
• Exposure to workforce cost modeling, manpower planning, and productivity benchmarking.
• Experience supporting performance calibration and talent review processes.
• Strong capability in handling complex employee relations cases independently.
• Strong stakeholder management skills with ability to influence line managers and business heads.
• Ability to translate business strategy into structured HR action plans.

Why Join Us

Be part of an established organization with a long-standing and trusted brand heritage.

Work alongside passionate teams in a dynamic, fast-paced industry.

Enjoy strong career development opportunities and a competitive compensation package.

Please note: Only shortlisted candidates will be contacted by our HR team.