Job Overview
The Human Resources Manager is responsible for managing the overall HR Operations for Bangkok Office, ensuring alignment with the companys business strategy/purpose and values. This role covers the full spectrum of HR functions including recruitment, employee relations, training and development, compensation & benefits, HR Administration and office management. The role serves as a trusted business partner to management and employees while ensuring compliance with all applicable labor laws and company policies.
Duties & Responsibilities
- Oversee day-to-day HR operations to ensure efficiency and compliance with legal requirements and corporate standards.
- Provide guidance and support to managers and employees on HR policies, procedures, and employee relations.
- Drive employee engagement, well-being, and internal communication initiatives to foster a positive workplace culture.
- Develop and implement training and development programs to support employee growth and career progression.
- Maintain HRIS and employee records accurately and securely.
- Manage end-to-end recruitment processes, including job postings via Taleo system and other channels, pre-screening candidates, scheduling interviews, and conducting reference checks.
- Facilitate onboarding and orientation sessions for new hires, ensuring smooth integration into the organization.
- Coordinate all necessary arrangements for new employees such as email setup, parking access, and required documentation.
- Liaise with the provident fund management company regarding monthly reports, employee enrollments, withdrawals, and updates.
- Administer group health insurance program, including employee registration, claims, and coordination with brokers and hospitals.
- Manage social security documentation and statutory monthly submissions, including timely payment of employee contributions.
- Ensure payroll-related data (time attendance, leave accruals) is accurately prepared and submitted to Finance on a monthly basis.
- Organize employee activities and office engagement programs such as Employee Relations initiatives, farewell gatherings, birthday celebrations, and annual health check-ups.
- Act as a point of contact for employee welfare matters and promote a supportive workplace environment.
- Manage visa and work permit processes for all expatriates, ensuring full compliance with Immigration Bureau and Ministry of Labor regulations.
- Keep up-to-date with changes in labor laws, regulations, and ensure compliance at all times.
- Oversee general office administration, including office supplies, pantry management (water, snacks), Wednesday luncheons, and other welfare arrangements.
- Ensure smooth daily operations of the Bangkok Office in coordination with internal and external stakeholders.
Qualifications, Knowledge And Skills
- Bachelors degree or higher in Human Resources, Business Administration or a related field.
- Experience in the hotel industry is a must.
- Minimum of 7 years of progressive HR experience, with at least 2 years in a managerial role.
- Strong knowledge of Thai labor law, immigration requirements, and HR Best Practice.
- Excellent interpersonal and communication skills, with fluency in both Thai and English.
- Strong organizational, problem-solving, and people management skills.
- Proactive, hands-on, and able to maintain confidentiality in handling sensitive information.
