Service Engineer

Key Responsibilities

• Perform pre-delivery inspection, handover support, operator guidance and basic technical training.
• Diagnose equipment faults and perform repair, maintenance and parts replacement.
• Respond to customer service requests and complete clear service/repair records.
• Maintain maintenance history and report spare-parts needs and recurring faults.
• Support Sales team on pre-sales/after-sales technical issues and improve equipment uptime/customer satisfaction.
• Travel to customer sites outside Bangkok as required.

Requirements

• Mechanical, electrical, mechatronics, automotive maintenance or related technical background.
• Ability to conduct basic independent fault diagnosis, mechanical/electrical repair and preventive maintenance.
• Professional Thai; ability to read English technical manuals/wiring diagrams preferred.
• Valid driving licence and willingness to drive service vehicles and work on-site.
• Strong ownership and customer-service mindset.

Preferred Background★ V1.7 Updated

• ★ Highest priority: AWP and/or forklift repair and after-sales experience.
• Strong alternatives: Construction machinery, material handling or industrial equipment maintenance background.
• Experience with JLG, Genie, Haulotte, LGMG, Dingli, Zoomlion, Hangcha, HELI, Toyota, Mitsubishi or similar equipment/brands is a plus. Prior experience at Hangcha, HELI, or CDHorizon — or their primary authorized distributors/dealers in Thailand — is preferred.